پاورپوینت کامل General bank management marketing for bankers 70 اسلاید در PowerPoint
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پاورپوینت کامل General bank management marketing for bankers 70 اسلاید در PowerPoint
اسلاید ۴: ۴Marketing = Marketing management is the art and science of choosing target markets and getting, keeping, and growing customers through creating, delivering, and communicating superior customer value.
اسلاید ۵: ۵Simple Marketing SystemIndustry(a collection of sellers)Market(a collection of Buyers)Goods/servicesMoneyCommunicationInformation
اسلاید ۶: ۶Marketing = Marketing is the sum of all activities that take you to a sales outlet. After that sales takes over.Marketing is all about creating a pull, sales is all about push.Marketing is all about managing the four P’s – productprice placepromotion
اسلاید ۷: ۷The 4 Ps & 4CsMarketingMixProductPricePromotionPlaceCustomerSolutionCustomerCostCommunicationConvenience
اسلاید ۸: ۸Difference Between – Sales & Marketing Sales trying to get the customer to want what the company producesMarketing trying to get the company produce what the customer wants
اسلاید ۹: ۹Scope – What do we marketGoods Services Events ExperiencesPersonalitiesPlaceOrganizationsPropertiesInformationIdeas and concepts
اسلاید ۱۰: ۱۰Core Concepts of MarketingBased on :Needs, Wants, Desires / demandProducts, Utility, Value & SatisfactionExchange, Transactions & RelationshipsMarkets, Marketing & Marketers.
اسلاید ۱۱: ۱۱Needs, wantsdemandsMarketsMarketing &MarketersUtility, Value &SatisfactionXchange, TransactionRelationshipsProductsCore Concepts of Marketing
اسلاید ۱۲: ۱۲Core Concepts of MarketingNeed – food ( is a must )Want – Pizza, Burger, French frys ( translation of a need as per our experience )Demand – Burger ( translation of a want as per our willingness and ability to buy )Desire – Have a Burger in a five star hotel
اسلاید ۱۳: ۱۳In order to understand Marketing let us begin with the Marketing TriangleCustomersCompetitionCompany
اسلاید ۱۴: ۱۴Who is a Customer Anyone who is in the market looking at a product / service for attention, acquisition, use or consumption that satisfies a want or a needCUSTOMER IS . . . . .
اسلاید ۱۵: ۱۵Customer –CUSTOMER has needs, wants, demands and desiresUnderstanding these needs is starting point of the entire marketing These needs, wants …… arise within a framework or an ecosystemUnderstanding both the needs and the ecosystem is the starting point of a long term relationship
اسلاید ۱۶: ۱۶How Do Consumers Choose Among Products & ServicesValue – the value or benefits the customers gain from using the product versus the cost of obtaining the product.Satisfaction – Based on a comparison of performance and expectations.Performance > Expectations => SatisfactionPerformance < Expectations => Dissatisfaction
اسلاید ۱۷: ۱۷Customers – Problem Solution As a priority , we must bring to our customers “WHAT THEY NEED”We must be in a position to UNDERSTAND their problems Or in a new situation to give them a chance to AVOID the problems
اسلاید ۱۸: ۱۸Customer looks for ValueValue = Benefit / CostBenefit = Functional Benefit + Emotional BenefitCost = Monetary Cost + Time Cost + Energy Cost + Psychic Cost
اسلاید ۱۹: ۱۹Analysis Of CompetitionWho are your competitorsWhat are their strengths and weaknessesWhat have been their strategiesHow are they likely to respond to your Marketing plan
اسلاید ۲۰: ۲۰Strategic MarketingStrategic marketing management is concerned with how we will create value for the customerAsks two main questionsWhat is the organization’s main activity at a particular time – Customer ValueWhat are its primary goals and how will these be achieved – how will this value be delivered
اسلاید ۲۱: ۲۱Strategic PlanningStrategic Planning is the managerial process of creating and maintaining a fit between the organization’s objectives and resources and the evolving market opportunities.Also called Strategic Management ProcessAll organizations have thisCan be Formal or Informal
اسلاید ۲۲: ۲۲ The Strategic-Planning, Implementation, and Control Process
اسلاید ۲۳: ۲۳Business Strategic-Planning ProcessExternal environment (Opportunity & Threat analysis)Internal Environment (Strength/ Weakness analysis)Goal FormulationBusiness Mission
اسلاید ۲۴: ۲۴Strategy FormulationEnvironmental AnalysisInternal AnalysisCompetitorCustomerSupplierRegulatorySo
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